Small- and medium-sized businesses (SMBs) inherently face challenges due to the size of their staff. One of those challenges being the management of their information technology needs. Adequately handling these responsibilities in-house requires a sizable team of dedicated experts, which few SMBs have the resources to staff. As a result, these companies are often forced to rely on ill-prepared, ill-equipped, and overwhelmed employees to handle technology such as computer hardware or software, internet connections, cybersecurity, internal databases, and much more. With cyberthreats at an all-time high due to so many professionals working remotely, this is a recipe for disaster.
Managed IT services provides an alternative to this approach through outsourcing these day-to-day information technology responsibilities. Whether it’s to supplement your existing IT staff or take on the entire load for you, Managed IT will give you access to the resources you need to handle all of your IT requirements for a predictable and reasonable monthly fee. With a team of IT professionals at your disposal to handle all of your technical issues, your SMB can address pain points such as:
Inundated with dirty work – Your small in-house IT department will no longer be burdened with the ‘dirty work’ of IT no one else in your company is qualified to do, such as downloading software patches, updating servers, and setting up new computers. These responsibilities can be passed on to your Managed IT provider, freeing your internal staff to focus on new initiatives and other more pressing needs.
Not having a professional around – Employees are human beings; they take days off and call out sick from time to time. Relying on a small number of IT professionals means there will likely be times you don’t have a qualified employee on hand to handle any issues that arise. Partnering with a Managed IT provider means you’ll never be left without support regardless of who is sick or on vacation.
Lacking support in off-hours – As an SMB, it’s hard enough to staff an adequate IT team, let alone one available around the clock. And the days of working Monday through Friday from 9 to 5 are long gone. Managed IT puts you in the hands of a team of trained and certified professionals, so you’ll have 24-7 coverage whenever you need it, even on weekends and holidays. You’re always covered.
If your SMB is struggling to keep up with its IT needs, you’d benefit from partnering with a Managed IT provider. Contact us today to learn how we can help support your internal staff or relieve you of your IT burden entirely.
